Terms of Service

Effective Date: August 7, 2024

These Terms of Service ("Terms") govern your use of services provided by People OS, Inc. d/b/a Modus AI ("Modus," "we," "us"). By purchasing, paying for, or using our services, you agree to these Terms and our Privacy Policy.

Services
Fees & Payment
Term & Commitment
Cancellation
Scope of Services
Customer Responsibilities
Data & Privacy
Intellectual Property
Disclaimer
Limitation of Liability
Confidentiality
Suspension & Termination
Governing Law
Acceptance

1. Services

Modus provides AI-powered tools, automation, and related services ("Services") as described in your scope document, invoice, or other written agreement.

2. Fees & Payment

Fees are as stated in your scope document or invoice.
Payments are due as billed (e.g., via Stripe).
All payments are non-refundable.
Failure to pay may result in suspension or termination of Services.

3. Term & Commitment

Services begin on the agreed start date.
If a minimum commitment is specified (e.g., 3 months), you are responsible for fees for that full period.
Services continue on a recurring basis unless canceled per these Terms.

4. Cancellation

You may cancel with written notice.
If within a minimum commitment period, remaining fees are still owed.
After the commitment period, cancellation applies to future billing cycles.

5. Scope of Services

Services are limited to what is explicitly outlined in your scope document.
Any additional work or features may require separate agreement or fees.

6. Customer Responsibilities

You agree to:

Provide accurate information and access required for Services.
Comply with applicable laws.
Ensure you have the rights to any data you provide.
Not misuse, copy, or attempt to reverse engineer any Modus systems.

7. Data & Privacy

You grant Modus permission to access and use data necessary to provide Services.
Modus may integrate with third-party systems (e.g., CRM, advertising platforms).
Modus is not responsible for third-party systems or outages.
Modus processes data in accordance with its Privacy Policy.

8. Intellectual Property

Modus retains all rights to its tools, systems, and technology.
You retain ownership of your data.

9. Disclaimer

Services are provided "as is" without warranties of any kind. Modus does not guarantee specific results (e.g., leads, revenue, or conversions).

10. Limitation of Liability

To the maximum extent permitted by law:

Modus is not liable for indirect, incidental, or consequential damages.
Total liability will not exceed the amount paid by you in the prior 3 months.

11. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties, except as required to provide Services or comply with law.

12. Suspension & Termination

Modus may suspend or terminate Services if:

Payment is not made.
These Terms are violated.
Continued service presents risk, security issues, or legal exposure.

13. Governing Law

These Terms are governed by the laws of the State of Delaware.

14. Acceptance

By purchasing or paying for Services, you:

Agree to these Terms.
Agree to our Privacy Policy.
Agree to any scope, pricing, and commitment outlined in your associated documents.

If you have any questions about these Terms, please contact us at hello@himodus.com.